These terms explain course access, candidate account rules, payment handling, digital content restrictions, and the academy disclaimer for Pinak Postal Merit Academy.
Pinak Postal Merit Academy is a privately operated online learning and preparation platform for postal competitive examinations. It is not affiliated with, endorsed by, or officially connected to the Department of Posts, India Post, or Government of India.
Business details: Pinak Postal Merit Academy provides support through official website channels. Applicable invoice, tax, and grievance details will be shared through payment records and support communication.
Candidates must provide accurate registration details and keep login credentials confidential. Account sharing, resale of access, bulk copying, automated scraping, or distribution of MCQs, notes, answer keys, revision tools, or test data is prohibited.
For account protection, one candidate ID may remain active on only one device at a time, with a maximum of two trusted devices. Login from a new device may require OTP verification, and repeated unusual device changes may be reviewed by the admin team.
Every paid course/package validity is 1 Year (365 Days) from access activation. Number of mocks, published topic folders, and included materials will be shown on the relevant package page. Access may be suspended for misuse, sharing, abusive conduct, payment dispute misuse, or policy violation.
Payments should be made only through the approved payment method shown on the website or official support channel. Once payment gateway integration is active, invoices or receipts will be issued according to the business registration and applicable tax status.
GST, if applicable, will be charged and shown according to the final GST registration and course/payment setup. Candidates should review the final fee, validity, refund policy, and course description before payment.
All original MCQs, explanations, mock-test structure, one-liners, exam traps, notes, revision tools, page layouts, test interface, and platform copy belong to Pinak Postal Merit Academy or its licensors. Public Acts, Rules, Gazettes, manuals, notifications, and official references may be used for educational study, but academy explanations and questions are protected platform content.
The platform provides exam-oriented preparation support. Candidate performance depends on effort, accuracy, revision, official exam pattern, eligibility, vacancies, evaluation, and other factors outside platform control.
Course content may be updated, corrected, expanded, reorganised, or temporarily unavailable for maintenance. Candidates should contact support for access issues, payment concerns, duplicate payment claims, refunds, or grievance escalation.