Primary Support
Email: support@pinakpma.com
WhatsApp: 8306071112
Support hours: Email support is available for course and payment queries.
Contact and Grievance
Use these details for course selection support, registration issues, payment proof, duplicate payment claims, refund requests, privacy requests, or grievance escalation.
Support email activeGrievance supportCandidate helpdesk
Business and Platform Details
Trade name: Pinak Postal Merit Academy
Business identity: Pinak Postal Merit Academy is a privately operated online preparation platform. For invoice, tax, or other official business details, contact support from the registered email used for enrollment.
Official communication: Payment and enrollment communication should be verified through the website, invoice/payment record, or official support email.
Tax details: Applicable tax details, if any, will be shown on the payment/invoice record.
Grievance Officer
Grievance review: Pinak Postal Merit Academy Support Team
Grievance email: support@pinakpma.com
Escalation note: Include your registered email/mobile, payment ID if any, course name, screenshots, and a clear issue summary.
Refund or Payment Issue Format
Send payment date, amount, payment ID/UTR, course/package name, registered email/mobile, screenshot or bank proof, and whether the issue is failed payment, duplicate payment, refund request, or access not activated.
Privacy Request Format
For correction, access, update, deletion where legally permitted, communication opt-out, or privacy grievance, send your registered email/mobile and specify the request clearly.